Help and support Channels

  • Video Tutorials
  • Video Lessons

  • Learn quickly easy methods to edit a file or import a database from our selection of how–to video tutorials.

  • Ticketing System
  • A Ticketing System

  • Our support team is on shift 24/7 to answer your tech requests. Expect a solution in no more than 60 minutes after you have presented your ticket.

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Types of Assistance

  • Shared Hosting Support
  • Shared Hosting Help

  • If you have problems using our Linux shared packages services or want more resources for your web sites, just let us know and we’ll give you the best suggestions.

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  • VPS Hosting Support
  • VPS Web Hosting Help

  • Seeking assistance handling the SolusVM administration interface? Your VPS is having problems? Let us know, we are able to assist.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user-friendly and easy to navigate. However, if, at any time, you need assistance, you can count on our 24/7 tech support service.
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