1 hour ticket response
Our team of support engineers is dedicated to delivering swift answers to each of your inquiries. We’ll review your ticket as soon as it is delivered and will reply with a solution within less than sixty minutes after the support ticket submission. Actually, our average trouble ticket response time is 20 minutes.
A Premium–Quality Customer Service
Our tech support staff representatives possess big experience in the Linux shared packages market and are professional enough to deliver a rapid answer to your problem. If, however, the situation at hand is not within the competence of a technician, the tech support ticket will be sent to a programmer or administrator for further investigation.
An Easy–to–Browse Help Section
In the Site Control Panel you will find an easy–to–browse Help Center section where you can find quick hints on how you can use our services. You can find the answers to your inquiries in the F.A.Q. library, find more details in the web hosting account management articles or check out the instructional video tutorials.