Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help Center section incorporated into our Site Control Panel offers a collection of help articles and frequently asked questions. Aimed at solving any common problem that you may run into, they are contributed by our support team of capable techs.

  • Top quality support service

  • Instructional Video Clips

  • We have compiled a selection of educational video tutorials that detailedly show how to tackle a typical issue associated with your Linux shared packages account. You will find the how–to video clips in the Help Center section.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 technical support service with a 1–hour support ticket response guarantee. A team of knowledgeable technical support engineers will be available to you to answer all the questions that you could possibly have. During non–peak periods, an answer will be given in even less than twenty minutes.