Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Solution Warranty

  • Each ticket that you submit to the customer help and support team will be answered within approximately 60 minutes. The common problems will be replied to right away. Nonetheless, if the assistance inquiry you have sent calls for aid from a trained technician, we will forward the ticket to him and will notify you about the delay.

  • Top quality support service

  • Expert Technical Assist Service

  • Our customer help crew is going to be working for you 24/7 to to respond to all help inquiry tickets that you send to us. We offer customer support for all the applications that are installed in advance on your machine. These include our in–house developed Site Control Panel, the chosen Operating System and also the server administration panel (in accordance with the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • A thorough and constantly updated collection of articles is built into our custom–built Site Control Panel. It offers quick tips about how to perform all of the basic website supervision jobs. The Help zone includes detailed how–to content articles and step by step video training. You can access the Help section by hitting the Help or Video buttons in the upper right part of each Control Panel section.