Even though the hosting service provided by the different companies appears the same, every provider has a customized platform with its own tweaks and different ways to execute particular procedures. Because of this, an information-laden knowledge base will be very useful both for people with no experience and for technically skilled users who will ultimately find out how particular tasks are carried out, but will lose time in the meantime. The objective of such a knowledge base is to make the service fast and simple to use, sparing users loads of time and efforts. The consequence is more gratified clients, since they can effortlessly find the info they want, and significantly less work for the client support staff, because typically the vast majority of the questions and problems that clients have got are already included in the knowledge base. Given that the articles are written well and cover more topics, you will be able to discover more not only about your account, but also about the web hosting service as a whole.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting come with detailed technical documentation where you will find info about all the features that our custom-created Hepsia Control Panel offers, together with solutions to different questions and predicaments that you might come across. All installation manuals feature elaborate explanations, which means that you won’t need to worry about skipping something in case you are aiming to export a MySQL database, for example. The troubleshooting articles encompass a range of likely reasons for given problems and the solution for each and every one of them, so in case you aren’t able to send emails even though you have the correct SMTP settings, for example, you can quickly find out what the reason for this could be and correct the issue with a couple of clicks in your email client. As Hepsia has quite a lot of features, you will be able to find related articles in every single section. If you would like to examine all help articles, you can use the Help menu, which is located in the upper right corner of the Control Panel.